Vary Your Enthusiasm

Vary Your Enthusiasm

“Thanks for your reply!” an associate emailed me, with a cheerful exclamation point.  How many emails do you get, or send, that end like that? I get a lot! And I send them too!  I think it’s contagious! But more often, I end emails with a simple,...
Telling a story? The 4 rules.

Telling a story? The 4 rules.

Suppose you’re speaking to a business audience. A sure-fire way to capture attention is with a story. But you need to tell it well. That’s not hard, just follow these four rules. Let’s practice with a story about job interviewing. 1) Open with...
3 Ways to Persuade

3 Ways to Persuade

There were 10 men in the room. All of us were stunned. It was the last night of childbirth class. Up till then, we’d discussed childbirth rather extensively. Still, we had no idea, really, what to expect. Childbirth, for the men, was an intriguing, faraway...