Challenging Conversations:

Increase Your POWER

A Public Workshop / Boston

When:  December 3, 2018 (9-4:15 pm)

Where:  Dedham Hilton (11 miles from downtown Boston)

Fee:  $995.

To register:  Simply email, “Sign me up—Challenging Conversations” to We’ll then send you information on payment and other details.

For questions:  Please call 508-879-0934, or email

Why this workshop?

It’s tempting to avoid difficult conversations at work. They feel risky.

But there’s often a risk in not having these conversations:

  • Poor performance goes uncorrected (the other person may not even know there’s a problem).
  • At meetings, people withhold their ideas, and their true opinions.
  • Agreements that are reached lack real buy-in.
  • Problems are allowed to go on, and on, and on.

The issue then, is how to conduct these conversations with skill.

You’ll learn:

  • A practical, easy-to-remember, 5-step methodology to effectively manage these conversations, from beginning to end.
  • 3 questions you can use to prepare for the conversation that will dramatically improve your success (prep time: less than 5 minutes).
  • How to open the conversation by immediately engaging the other person.
  • How to proactively set—and agree on—expectations to prevent future problems.
  • 3 skills to improve your listening.
  • How to explain your perspective—in a way that gets heard.
  • How to give effective feedback.
  • 4 techniques to boost your resolve and confidence, both before and during the conversation.
  • 5 different ways to deal with conflict so that you don’t get stuck with one style.

And you’ll have the chance to practice these skills, and jump-start your next challenging conversation.

These conversations will always be challenging.  But this workshop will increase your competence, confidence—and POWER.


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About Paul

Paul consults & speaks internationally on how to make your point with more impact—in less time.

Latest books: You’ve Got 8 Seconds (Amacom), Naked at Work (Penguin).

Founder of express potential®, Paul has worked with thousands of business leaders.

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