Increase Your POWER
This is a customized version of Challenging Conversations.
It’s designed to help managers conduct important coaching conversations (e.g. performance improvement, feedback, goal-setting, development) by providing a roadmap, skill, and practice.
Sometimes, managers avoid these conversations—they seem risky.
But there’s a risk in avoidance: the performance management system may fail to distinguish high and low performers; commitments may lack real buy-in; problems may be allowed to go on, and on, and on.
The issue then, is how to conduct these conversations with skill.
In this program, you’ll learn:
a powerful, easy-to-remember, 5-step methodology for effectively managing these conversations from beginning to end
4 questions you can use to prepare for the conversation that will dramatically improve your success (preparation time: less than 5 minutes)
how to open the conversation by immediately engaging the other person
3 skills to improve your listening
how to explain your perspective—in a way that gets heard
4 techniques to boost your resolve and confidence
You’ll still have the option to avoid these conversations and, occasionally, that’s a smart choice. But this program will give you other options